As a drone enthusiast, there’s nothing more gut-wrenching than watching your prized possession disappear into thin air. Whether you’re a seasoned pro or a newbie, losing a drone can be a costly and frustrating experience. But what if you could protect yourself from the financial blow of a lost drone? That’s where DJI Care comes in – a protection plan designed to give drone owners peace of mind. But the question remains: does DJI Care cover lost drones?
What is DJI Care?
Before we dive into the specifics of what’s covered, let’s take a step back and understand what DJI Care is. DJI Care is a protection plan offered by DJI, the world’s leading drone manufacturer. The plan is designed to provide drone owners with a comprehensive protection solution that covers accidental damage, including crashes and collisions, as well as technical failures.
Available for a range of DJI drones, including the popular Mavic and Phantom series, DJI Care offers a range of benefits, including:
- Accidental damage coverage, including crashes and collisions
- Technical failure coverage, including defects and malfunctions
- Priority repair service, with a guaranteed turnaround time of 15 working days
- Dedicated customer support, available 24/7
- No lemon policy, which means that if your drone requires repair more than three times, DJI will replace it with a brand new one
Does DJI Care Cover Lost Drones?
Now, onto the million-dollar question: does DJI Care cover lost drones? The short answer is no, DJI Care does not cover lost drones. The protection plan is designed to cover accidental damage and technical failures, but it does not extend to lost or stolen drones.
This may come as a disappointment to many drone owners, especially those who have experienced the frustration of losing a drone in the great outdoors. However, it’s essential to understand that DJI Care is a protection plan, not an insurance policy. While it’s designed to provide peace of mind, it’s not a guarantee against loss or theft.
Why Doesn’t DJI Care Cover Lost Drones?
So, why doesn’t DJI Care cover lost drones? There are a few reasons for this:
- Lack of control: DJI has no control over external factors that may cause a drone to be lost, such as strong winds, pilot error, or theft.
- High-risk: Drones are high-risk devices that can be easily lost or stolen, making it difficult for DJI to provide coverage for loss or theft.
- Insurance limitations: DJI Care is not an insurance policy, and as such, it’s not designed to cover against loss or theft.
What Are Your Options?
While DJI Care may not cover lost drones, there are still options available to protect yourself from the financial blow of a lost drone.
Drone Insurance
One option is to purchase drone insurance, which can provide coverage against loss, theft, and damage. There are several drone insurance providers available, including:
- DroneInsurance.com: Offers customized insurance plans for drone owners, including coverage for loss, theft, and damage.
- State Farm: Offers drone insurance policies that cover against loss, theft, and damage, as well as liability coverage.
- Verifly: Offers on-demand drone insurance policies that can be purchased by the hour, day, or month.
Registration and Tracking
Another option is to register and track your drone. This can help you recover your drone in the event of loss and also provide proof of ownership in case of theft.
- Registration: Register your drone with the Federal Aviation Administration (FAA) to provide a record of ownership and help identify your drone in case it’s lost or stolen.
- Tracking devices: Install a tracking device, such as a GPS tracker or a chip, to help locate your drone in case it’s lost or stolen.
Conclusion
Losing a drone can be a frustrating and costly experience, but by understanding what’s covered under DJI Care and exploring your options, you can protect yourself from the financial blow.
While DJI Care may not cover lost drones, it’s still a valuable protection plan that can provide peace of mind and protect your investment. By combining DJI Care with drone insurance, registration, and tracking, you can ensure that you’re fully protected in the event of a lost drone.
Remember, it’s always better to be safe than sorry, and by taking the necessary precautions, you can enjoy flying your drone with confidence.
| DJI Care Benefits | Description |
|---|---|
| Accidental Damage Coverage | Covers accidental damage, including crashes and collisions |
| Technical Failure Coverage | Covers technical failures, including defects and malfunctions |
| Priority Repair Service | Guaranteed turnaround time of 15 working days |
| Dedicated Customer Support | Available 24/7 |
| No Lemon Policy | If your drone requires repair more than three times, DJI will replace it with a brand new one |
By understanding what’s covered under DJI Care and exploring your options, you can protect yourself from the financial blow of a lost drone and enjoy flying with confidence.
What is DJI Care?
DJI Care is a protection plan offered by DJI, a leading drone manufacturer, to provide customers with peace of mind in case their drone gets damaged or lost. The plan offers a range of benefits, including accidental damage coverage, replacement or repair of damaged drones, and priority customer support.
The DJI Care plan is available for purchase with the purchase of a new DJI drone or within 48 hours of the drone’s activation. The plan provides coverage for a period of one year, and customers can extend the coverage for an additional year by paying an annual fee.
Does DJI Care cover lost drones?
DJI Care does not cover lost drones. The plan only provides coverage for accidental damage to the drone, not for loss or theft. If you lose your drone, you will not be able to claim a replacement or repair under the DJI Care plan.
However, DJI does offer an optional add-on called DJI Care Refresh, which provides coverage for up to two replacements or repairs in cases where the drone is lost or stolen. The DJI Care Refresh plan can be purchased separately or in combination with the DJI Care plan.
What is DJI Care Refresh?
DJI Care Refresh is an optional add-on to the DJI Care plan that provides coverage for lost or stolen drones. With DJI Care Refresh, you can get up to two replacements or repairs in case your drone is lost or stolen. The plan also provides coverage for accidental damage to the drone.
DJI Care Refresh can be purchased separately or in combination with the DJI Care plan. The plan is available for purchase at the time of buying a new DJI drone or within 48 hours of the drone’s activation. The plan provides coverage for a period of one year, and customers can extend the coverage for an additional year by paying an annual fee.
How do I file a claim for a lost drone under DJI Care Refresh?
To file a claim for a lost drone under DJI Care Refresh, you will need to contact DJI’s customer support team and provide proof of loss or theft. You will need to provide documentation, such as a police report or a lost property report, to support your claim.
Once you have submitted your claim, DJI’s customer support team will review your application and verify the details. If your claim is approved, you will be able to get a replacement or repair for your lost drone. The process typically takes a few days to a week, depending on the complexity of the case.
Can I purchase DJI Care or DJI Care Refresh for a used drone?
No, DJI Care and DJI Care Refresh are only available for purchase with a new DJI drone or within 48 hours of the drone’s activation. If you have purchased a used drone, you will not be able to purchase DJI Care or DJI Care Refresh.
However, if you have purchased a used drone that is still under warranty, you may be able to transfer the warranty to your name. You will need to contact DJI’s customer support team to learn more about the warranty transfer process and to check if your drone is eligible.
How much does DJI Care Refresh cost?
The cost of DJI Care Refresh varies depending on the type of drone you have and the region you are in. Generally, the cost of DJI Care Refresh is around 10-15% of the drone’s purchase price.
You can check the cost of DJI Care Refresh on DJI’s website or through an authorized DJI dealer. The cost of the plan may vary depending on the region and the type of drone you have. It’s always a good idea to check the prices before making a purchase.
Is DJI Care Refresh worth the cost?
Whether DJI Care Refresh is worth the cost depends on your flying habits and the value of your drone. If you fly frequently in areas where there is a high risk of loss or theft, such as in crowded cities or in areas with high crime rates, DJI Care Refresh may be a good investment.
On the other hand, if you fly infrequently or in safe areas, the cost of DJI Care Refresh may not be justified. It’s always a good idea to weigh the cost of the plan against the value of your drone and your flying habits before making a purchase.