Are you tired of being tied to a specific DJI account and want to transfer your drone to a new owner or start fresh with a new account? Look no further! Unlinking your DJI drone from your account can be a bit of a challenge, but with this comprehensive guide, you’ll be flying solo in no time. In this article, we’ll walk you through the process of unlinking your DJI drone from your account, covering the reasons why you might want to do so, the preparation required, and the step-by-step instructions for both DJI Go and DJI Fly apps.
Why Unlink Your DJI Drone from Your Account?
Before we dive into the nitty-gritty of unlinking, let’s explore the reasons why you might want to do so. Here are a few scenarios:
- Selling or Transferring Ownership: If you’re selling your drone or transferring it to someone else, unlinking it from your account is essential to ensure a smooth transition. This way, the new owner can create their own account and register the drone under their name.
- Account Issues: Perhaps you’re experiencing issues with your DJI account, such as login problems or app glitches. Unlinking your drone allows you to start fresh with a new account or resolve any account-related problems.
- Drone Sharing: If you’re lending your drone to a friend or family member, unlinking it from your account ensures that they can’t access your personal information or flight data.
Preparation is Key
Before you begin the unlinking process, make sure you have the following:
- DJI Drone: Ensure your drone is nearby and turned off.
- DJI App: You’ll need the DJI Go or DJI Fly app installed on your mobile device, depending on your drone model.
- Stable Internet Connection: A stable internet connection is required for the unlinking process.
- Account Credentials: Have your DJI account login credentials ready, including your username and password.
Unlinking Your DJI Drone from DJI Go App
If you’re using the DJI Go app, follow these steps:
Step 1: Launch the DJI Go App
Open the DJI Go app on your mobile device and log in to your account using your username and password.
Step 2: Access the Me Tab
Tap the “Me” tab located at the bottom right corner of the app’s home screen.
Step 3: Find the Drone List
Scroll down to find the “Drone List” section.
Step 4: Select the Drone You Want to Unlink
Tap on the drone you want to unlink from your account. This will open the drone’s details page.
Step 5: Unlink the Drone
Tap the “Unlink” button located at the top right corner of the drone’s details page.
Step 6: Confirm the Unlinking Process
A pop-up window will appear asking you to confirm the unlinking process. Tap “Unlink” to proceed.
Step 7: Wait for the Unlinking Process to Complete
The app will take a few moments to complete the unlinking process. You’ll receive a notification once it’s done.
Unlinking Your DJI Drone from DJI Fly App
If you’re using the DJI Fly app, follow these steps:
Step 1: Launch the DJI Fly App
Open the DJI Fly app on your mobile device and log in to your account using your username and password.
Step 2: Access the Aircraft List
Tap the “Aircraft” tab located at the bottom of the app’s home screen.
Step 3: Select the Drone You Want to Unlink
Tap on the drone you want to unlink from your account.
Step 4: Tap the Three-Dot Menu
Tap the three-dot menu located at the top right corner of the drone’s details page.
Step 5: Unlink the Drone
Tap “Unlink Aircraft” from the drop-down menu.
Step 6: Confirm the Unlinking Process
A pop-up window will appear asking you to confirm the unlinking process. Tap “Unlink” to proceed.
Step 7: Wait for the Unlinking Process to Complete
The app will take a few moments to complete the unlinking process. You’ll receive a notification once it’s done.
Additional Tips and Considerations
- Factory Reset: After unlinking your drone, it’s recommended to perform a factory reset to ensure all settings and data are cleared.
- Re-registration: If you’re transferring ownership, the new owner will need to create a DJI account and register the drone under their name.
- Data Security: Always ensure your drone’s software is up-to-date, and adjust your account settings to maintain data security.
Conclusion
Unlinking your DJI drone from your account is a straightforward process that can be completed in just a few steps. By following this guide, you’ll be able to transfer your drone to a new owner, start fresh with a new account, or resolve any account-related issues. Remember to always prioritize data security and perform regular software updates to ensure a seamless flying experience.
Remember, if you’re unsure about any part of the process or encounter issues, you can always contact DJI’s customer support for assistance. Happy flying!
What is the reason to unlink a DJI drone from an account?
Unlinking a DJI drone from an account is necessary when you want to sell or transfer ownership of the device to someone else. This process ensures that the new owner can connect the drone to their own account and access its features without any restrictions. Additionally, unlinking the drone from your account helps to maintain the security and privacy of your personal data and flight records.
By unlinking the drone, you are essentially breaking the bond between the device and your account, allowing the new owner to set up the drone with their own account and start fresh. This process is also useful when you want to reset the drone to its factory settings or if you’re experiencing technical issues that require a clean start.
Is it possible to unlink a DJI drone without the original owner’s account credentials?
Unfortunately, it is not possible to unlink a DJI drone from an account without the original owner’s account credentials. The unlinking process requires the owner’s username and password to verify their identity and confirm the disconnection. This security measure is in place to prevent unauthorized access or tampering with the drone’s software and flight records.
If you’re the new owner of the drone and do not have access to the original owner’s account credentials, you may need to contact the original owner or DJI’s customer support for assistance. They may be able to provide guidance or alternative solutions to help you set up the drone with your own account.
What happens to my flight records and data when I unlink my DJI drone?
When you unlink your DJI drone from your account, all flight records, data, and logs associated with the device will be deleted from your account. This includes flight telemetry data, geotagged images, and other information collected by the drone during its operation.
However, it’s essential to note that the drone itself will still retain its flight records and data locally. If you want to preserve your flight records, make sure to export or back them up to an external device or cloud storage service before unlinking the drone.
Will unlinking my DJI drone affect its warranty or software updates?
Unlinking your DJI drone from your account will not affect its warranty or software updates. The drone’s warranty is tied to its serial number, which remains unchanged during the unlinking process. DJI will still honor the warranty and provide support for the device, even if it’s no longer linked to your account.
Software updates will still be available for the drone, and the new owner can update the device using their own account credentials. The unlinking process does not alter the drone’s software or firmware, so it will continue to receive updates and support from DJI.
Can I relink my DJI drone to my account after unlinking it?
Yes, you can relink your DJI drone to your account after unlinking it, but only if you have the drone’s serial number and your account credentials. The relinking process is similar to the initial setup process, where you’ll need to enter the drone’s serial number and your account credentials to re-establish the connection.
Keep in mind that if you’ve sold or transferred ownership of the drone to someone else, they may have already connected the device to their own account. In this case, you will not be able to relink the drone to your account without their permission or cooperation.
How do I unlink my DJI drone from the DJI GO app?
To unlink your DJI drone from the DJI GO app, go to the app’s settings menu, select “Drone” or “Aircraft,” and then choose the drone you want to unlink. Tap “Unlink” or “Disconnect” and follow the prompts to confirm the disconnection. You may be required to enter your account credentials to verify your identity.
Once the drone is unlinked, you’ll no longer see it in the app, and any associated data will be deleted. If you’re using a newer version of the DJI GO app, you may need to follow slightly different steps, so refer to the app’s documentation or DJI’s support resources for guidance.
What should I do if I encounter issues during the unlinking process?
If you encounter issues during the unlinking process, try restarting the drone and the DJI GO app, then attempt to unlink the device again. If the problem persists, visit DJI’s support website or contact their customer support directly for assistance. They may be able to provide troubleshooting steps or additional guidance to help you resolve the issue.
In some cases, you may need to perform a factory reset on the drone or restore its default settings. This should be done with caution, as it will erase all settings and data on the device. Always refer to DJI’s official documentation and support resources for guidance on troubleshooting and resolving unlinking issues.